Cookies & Privacy Policy
[ Our Privacy Policy ]
Trollhättan Mobility AB ("we", "us") respects your privacy. This policy explains what personal data we collect through this website, why, and what rights you have.
WHO IS RESPONSIBLE FOR YOUR DATA?
Trollhättan Mobility AB
Org.nr 559483-5802
Mellanvägen 5, 461 38 Trollhättan, Sweden
info@trollhattanmobility.com
We are the data controller for the personal data described below.
WHAT DATA WE COLLECT AND WHY
Contact form
When you send us a message through the contact form, we collect the details you fill in: your name, company, email address, phone number (optional) and the description of your project.
- Purpose: to read your message, get back to you and discuss a possible collaboration.
- Legal basis: your consent, which you give by ticking the box in the form. You can withdraw it at any time.
Emails and phone calls
If you contact us directly by email or phone, we process the details you share with us, such as your name, contact details and the content of your message.
- Purpose: to answer your enquiry and keep in touch about the project.
- Legal basis: our legitimate interest in handling business enquiries.
Website statistics
With your consent, we use Google Analytics 4 to understand how the website is used. This involves cookies and data such as your IP address, device and browser information, and the pages you visit. We only look at the results in aggregated form.
- Legal basis: your consent through the cookie banner.
Embedded video
With your consent, we load videos from Vimeo. Vimeo then receives technical data such as your IP address and information about your browser.
- Legal basis: your consent through the cookie banner.
You can read more about cookies in our Cookie Policy.
HOW LONG WE KEEP YOUR DATA
We keep the details you send us through the contact form, or by email, for as long as needed to handle your enquiry and the possible collaboration that follows, and for up to [24 months] after our last contact. After that, we delete them unless we are required by law to keep them, for example as accounting records if we do business together.
Statistics and cookie data are kept for as long as stated in our Cookie Policy.
WHO WE SHARE YOUR DATA WITH
We don't sell your personal data. We share it only with companies that help us run the website and handle enquiries, and who process data on our behalf under data processing agreements:
- Webflow, which hosts the website and handles form submissions.
- Google, for website statistics (only if you accept statistics cookies).
- Vimeo, for video hosting (only if you accept video cookies).
- Our email and IT service providers.
We may also share data if we are required to by law or by a public authority.
TRANSFERS OUTSIDE THE EU/EEA
Some of these companies are based in the United States. When your data is transferred outside the EU/EEA, we make sure it is protected by an appropriate safeguard, such as the EU–US Data Privacy Framework or the EU's Standard Contractual Clauses.
YOUR RIGHTS
Under the GDPR, you have the right to:
- ask for access to the personal data we hold about you,
- have incorrect data corrected,
- have your data deleted,
- restrict or object to how we process your data,
- receive your data in a portable format,
- withdraw your consent at any time. This doesn't affect processing that took place before you withdrew it.
To use any of your rights, contact us at info@trollhattanmobility.com.
If you think we handle your personal data incorrectly, you have the right to complain to the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY), www.imy.se.
SECURITY
We take reasonable technical and organisational measures to protect your data against loss, misuse and unauthorised access.
CHANGES TO THIS POLICY
We may update this policy from time to time. The date at the top shows when it was last changed.
QUESTIONS?
Contact us at info@trollhattanmobility.com.